COVID-19 EMERGENCY

Please call the office to learn if a telepsychology session or an in-person session is available with your psychologist. 330-650-5338.

Your health and safety are our primary concerns, particularly at this time of national precautions to protect our clients/patients and help slow the spread of the coronavirus.

• Office seating in the waiting room and in therapy offices has been arranged for appropriate physical distancing.
• Our staff members wear masks.
• Our staff maintains safe distancing.
• Restroom soap dispensers are maintained, and everyone is asked to wash their hands when they enter the offices.
• Hand sanitizer that contains at least 60% alcohol is available in the therapy offices, the waiting room and at the reception counter.
• We schedule appointments at specific intervals to minimize the number of people in the waiting room.
• We ask all patients to wait in their cars or outside until called at the time of their appointment by the office or clinician.
• Credit card pads, pens and other areas or items that are commonly touched are thoroughly sanitized after each use. Waiting room toys, magazines, etc. have been removed.
• Physical contact is not permitted.
• Tissues and trash bins are easily accessed. Trash is disposed of on a frequent basis.
• Frequently touched surfaces will be cleaned hourly.
• Common areas are thoroughly disinfected at the end of each day.

Most of our psychologists will continue to be available for telepsychology. If you are interested in telepsychology, and you psychologist is offering telepsychology, please contact your insurance company to verify coverage. Most companies will pay for video-based and phone telepsychology. Our office staff will continue to be available to schedule appointments, help you make payments over the phone, and answer questions at 330-650-5338. Please provide us with your email address if you have not already done so.

Each psychologist will discuss upcoming scheduled appointments. Check your email for information on our patient portal and for notices of appointments scheduled through Secure Video, a HIPAA compliant video-conferencing platform. Our thoughts are with all our patients, a we wish you safety and security during this time.

Useful Links

• COVID-19 Anxiety
• Talking To Kids - COVID-19 Checklist
• COVID-19 Checklist for Talking To Kids