Making an Office Visit

First Make an Appointment

Clients are seen by appointment only. Call our office to make an appointment. Or use the form on our Contact Us page to request an appointment. Our experts will be very happy to help you. Psychotherapy sessions are usually 50 - 60 minutes.

Check out our two office locations in Stow and Brecksville.

Second Fill Intake Forms

Intake forms need to be completed by each new client at Western Reserve Psychological Associates, Inc., as well as former clients who are returning to the practice after a six month or longer absence.

Go to Intake Forms, print out the forms you need and fill them out before your visit.

Payment Options/Policy

Western Reserve Psychological Associates, Inc. accepts health insurance coverage as well as self-payment for psychological services. Payment in full for self-payment clients or insurance co-payment, if applicable, is expected at each visit.

There are advantages and disadvantages to using the health insurance option or the self-payment option. Self-pay offers confidentiality, within legal limits. The choice of practitioner, and duration and type of treatment is preserved. No treatment records are released unless you instruct us in writing to do so, or as otherwise required by law. However, a higher out-of-pocket cost is incurred with the self-pay option, although this may be tax deductible. The health insurance option may lower out-of-pocket costs, but it can also provide fewer choices and may provide confidentiality issues for some.

Insurance

Psychological outpatient services are covered under most health insurance plans. Our psychologists are network providers to many insurance plans. Contact your insurance company regarding mental health coverage and authorization.

Make sure your insurance coverage is active and that Western Reserve Psychological Associates, Inc. and the psychologist that you plan to see are in your insurance plan. Also, ask about co-payments, deductibles, session limits and any special provisions in your contract that may apply. If your insurance requires a prior authorization, it is your responsibility to contact your insurance company prior to the first visit.

Psychotherapy Fees

Call our office during office hours if you need information regarding our fees.

Confidentiality

Any person seeking psychological help from Western Reserve Psychological Associates, Inc. has the right of privileged communication, which means that your clinical information is confidential except as allowed by the laws of the State of Ohio. Confidential information will only be released after the client or guardian signs the appropriate "Release of Information" form. When you sign your insurance claim form, you are authorizing us to furnish information to the insurance company and are also authorizing your insurance company to look at your records on file if they so choose.

Notice of Privacy Practices

See this pdf document for details.