Making an Office Visit
First: Make an Appointment
Patients are seen by appointment only. Call our office to make an appointment, or use the form on our Contact Us page to request an appointment. Our experts will be very happy to help you. Psychotherapy sessions are usually 50 - 60 minutes. Sessions via Telepsychology may be available. Check out our two office locations in Stow and Brecksville.
Second: Complete Intake Forms
Intake forms need to be completed by each new patient at Western Reserve Psychological Associates, Inc., as well as former patients who are returning to the practice after a six month or longer absence. Go to Intake Forms for information on our patient portal.
Payment Options/Policy
Western Reserve Psychological Associates, Inc. accepts health insurance coverage as well as self-payment for psychological services. Payment in full for self-payment clients or insurance co-payment, if applicable, is expected at each visit.
Make a Payment
Insurance
Psychological outpatient services are covered under most health insurance plans. Our psychologists are network providers to many insurance plans. Contact your insurance company regarding mental health coverage and authorization.
Make sure your insurance coverage is active and that Western Reserve Psychological Associates, Inc. and the psychologist that you plan to see are in your insurance plan. Also, ask about co-payments, deductibles, session limits and any special provisions in your contract that may apply. If your insurance requires a prior authorization, it is your responsibility to contact your insurance company prior to the first visit.
Psychotherapy Fees
Call our office during office hours if you need information regarding our fees.
Confidentiality
Any person seeking psychological help from Western Reserve Psychological Associates, Inc. has the right of privileged communication, which means that your clinical information is confidential except as allowed by the laws of the State of Ohio. Confidential information will only be released after the client or guardian signs the appropriate "Release of Information" form. When you sign your insurance claim form, you are authorizing us to furnish information to the insurance company and are also authorizing your insurance company to look at your records on file if they so choose.
Notice of Privacy Practices
See this pdf document for details.